1. Introduction
Yelsa Limited ("Yelsa", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and mobile application. By using Yelsa, you consent to the practices described in this policy.
2. How We Collect Information
We collect information you provide directly to us when you register for an account, create or update your profile, list a property, or communicate with us. We also collect information automatically when you use our services, including log data, device information, and usage data. We may receive information about you from third parties, such as social media platforms or identity verification services.
3. Types of Information We Collect
We may collect the following types of information: personal identification information (name, email address, phone number); property information (address, listing details, images); financial information (for premium subscriptions); location data; communication records between users; device and usage information; and any other information you choose to provide.
4. How We Use Your Information
We use your information to: provide, maintain, and improve our services; match buyers and sellers; facilitate communication between users; process transactions; send transactional and promotional communications; comply with legal obligations; prevent fraud and abuse; and personalise your experience on our platform.
5. Disclosure of Information
We may share your information with: other users as necessary to facilitate transactions; service providers who assist us in operating our platform; legal authorities when required by law; and business partners with your consent. We do not sell your personal information to third parties.
6. Protecting Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Internet Use
Our platform uses cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and deliver personalised content. You can control cookies through your browser settings. Data transmitted over the internet may be subject to interception by third parties.
8. Applicable Law
This Privacy Policy is governed by the laws of New Zealand, including the Privacy Act 2020. We comply with the New Zealand Privacy Principles as required by the Privacy Act. If you have concerns, you may contact the Office of the Privacy Commissioner of New Zealand.